STAGE 1: ARTWORK CREATION

If you have a rough sketch, or would like your logo or artwork to be produced by us, we offer a full design service. A selection of possible choices will be sent to you by e-mail, fax or post for your approval. This service is free of charge providing you have your chosen design digitized. You can send your artwork by e-mail, most formats can be used but JPG for PC and PDF from Mac is prefered. Alternatively you can fax or post it, whichever is easiest.

STAGE 2: SKILLED DIGITIZING

The artwork is then carefully digitized using high quality specialist software to recreate the design specifically for embroidery purposes, stitch direction, size and colours are indicated in minute detail.

STAGE 3: SAMPLE TESTING

Finally your finished embroidery design is saved onto disk for a sample to be run out on to fabric. We choose a fabric as close as possible to your specified garment, so we can check carefully how the design will potentially run in production. This sample is then checked against the original artwork. Nearest available fabric and thread colours are used where possible.

STAGE 4: PAYMENT (Garment Orders)

Payment is required by cheque or credit card in advance. Credit can be agreed once a trade pattern has been established. All our garments and services are covered against fair wear and tear for twelve months.

STAGE 5: DISPATCH

Orders are dispatched within 10-14 days from your sample approval and payment.

OUR TERMS

Our terms are very simple; payment by cheque or credit card in advance.

Credit can be agreed. All our garments and services are covered against fair wear and tear for 12 months. Any problems will be dealt with providing we are notified in writing, e-mail or fax within 2 working days of delivery.

Pricing: We have no complicated price structure as each and every job is different i.e. there are no two designs alike and hence the need for quotation. Further details available upon request.

Delivery: All deliveries are made via UPS or Parcel Force, and have a full track and trace facility. From approval to dispatch please allow 10-14 days.